SiteCockpit Is Compatible with All Major Shop Systems
Digital accessibility can be easily and seamlessly integrated into all major shop systems with SiteCockpit: Either via a plugin or a simple code snippet, SiteCockpit is ready and installed in just a few minutes. This is how we support you with implementing accessibility for your products and services.
Shop systems with consumer focus
From 2 million EUR annual revenue
From 10 employees in the company
Accessibility for Shop Systems: SiteCockpit for Online Shops
SiteCockpit is a software that makes accessibility in your shop visible and manageable. You integrate SiteCockpit into your shop system, run automated tests and receive clear results on content, texts, images, navigation, forms, banner elements and cookie dialogs. This way, you can identify barriers, plan actions, implement changes and make compliance with accessibility requirements demonstrable.
Run your first check and see within minutes which requirements your online shop already meets and where action is needed. Book a consultation if you operate multiple online shops and want to set up implementation as a structured process.
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What You Get with SiteCockpit Right Away
These three points make SiteCockpit practically usable for operators, retailers and businesses in e-commerce.
Clarity Instead of Guesswork
You see your shop's digital accessibility as concrete results, not abstract guidelines. easyMonitoring tests your shop automatically against WCAG 2.2.
Implementation Instead of Theory
You receive prioritised recommendations on which adjustments are possible and which measures have the greatest impact. Missing ALT texts are filled automatically by easyAlt using AI.
Evidence Instead of Hope
You document compliance, statements and progress for authorities, partners and internal teams. easyStatement creates your legally compliant accessibility statement.
Accessibility in Online Shops Explained Simply
Accessibility means that people can use your online shop regardless of disabilities or individual needs. This includes people who use screen readers, people who only use the keyboard, people with limited motor skills, people with visual impairments, people with cognitive disabilities and many more. Even without disabilities, users benefit when content is clear and usability works on smartphones, in the office or on the go.
For a shop to remain accessible, content and functions must be designed to be perceivable, operable and understandable. This applies to product presentation as well as texts, filters, search, shopping cart and checkout. If a user cannot see, the description must be correct. If a user cannot click, keyboard navigation must work. If a user wants to navigate quickly, the navigation must be logically structured. Digital accessibility in the shop enables usage and creates inclusion across the entire digital experience.
Obligation, Law and Compliance: The European Accessibility Act
The legal background is clear. Since 28 June 2025, new rules apply across the EU, stemming from the European Accessibility Act (EAA). For many businesses that offer products and services online, digital accessibility has become a legal obligation. This applies particularly to electronic commerce and affects online shops, digital services and certain applications.
Compliance is monitored by the responsible authorities and market surveillance bodies. Violations can lead to consequences including fines, warnings and further measures. For operators, this is relevant because a lack of accessibility in the shop is not just a UX issue, but a question of law and regulation.
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Which Areas in the Online Shop Are Most Critical
In online shops, barriers frequently arise in the same areas. This is no coincidence but a consequence of typical design and content decisions. SiteCockpit helps you check and make exactly these areas in your shop accessible:
1. Navigation and search: Menus, filters, sorting and focus must be operable, even without a mouse. easyVision supports this with keyboard navigation and focus management.
2. Checkout forms: Inputs, error messages and required fields must be understandable and correctly rendered in screen readers.
3. Images and product presentation: Images need ALT texts, otherwise users cannot understand products. easyAlt generates missing descriptions automatically using AI.
4. Texts and content elements: Headings, structure and readability determine whether content can actually be used.
5. Banners and cookie dialogs: Banner and cookie elements must be accessible, operable and clearly described.
These five areas cover a large part of real-world usage and form a central part of accessibility requirements in e-commerce.
Exceptions, Micro-Enterprises and Annual Revenue
The law allows for exceptions. Micro-enterprises providing services may be exempt if they have fewer than ten employees and an annual revenue of no more than two million euros. These exceptions must be carefully assessed, as they depend on the type of service and products and services may be treated differently. For businesses exceeding these thresholds, digital accessibility in the shop is mandatory.
Standards and Guidelines: WCAG, Best Practices and Accessibility
Accessibility in online shops follows clear standards and guidelines. Central are the WCAG, which describe four principles: Perceivable, operable, understandable and robust. These guidelines form the basis for testing web content, texts, images, forms, navigation and functions. Accessibility becomes measurable when you consistently align it to standards and repeat tests regularly with easyMonitoring.
How Implementation Works with SiteCockpit
SiteCockpit turns digital accessibility in your shop into a process that remains available in everyday operations. The goal is not a one-time action but continuous compliance. This creates an implementation that scales, even if you operate multiple online shops or provide various applications on the internet.
Step 1: Integration
You integrate SiteCockpit into your shop system and start automated tests. Integration takes just a few minutes.
Step 2: Analysis
You see results by area, page and type of barrier, including description and priority via easyMonitoring.
Step 3: Actions
You derive actions and implement adjustments in design, content and technology. easyAI supports you automatically.
Step 4: Repetition
You repeat tests, review changes and keep compliance traceable with easyStatement.
Four Examples: Implementing Digital Accessibility in Your Shop
Example 1: Increase contrasts. When contrasts are too low, readability suffers. This is especially critical for banner texts and product information. The contrast checker helps with testing.
Example 2: Close keyboard gaps. When filters, shopping cart or buttons are not reachable via keyboard, the online shop is not operable.
Example 3: Improve screen reader support. When images lack descriptions or forms are poorly labelled, usage fails.
Example 4: Design cookie dialogs. When a cookie banner is not operable, it blocks access and prevents usage.
These examples show that digital accessibility in a shop often consists of concrete adjustments that take effect immediately when implemented consistently.
Accessibility Statement: Declaration, Status and Communication
The accessibility statement is a mandatory part of implementation for many online shops. It is a declaration about how accessible the content is, which barriers still exist and which measures are planned. A good statement contains a clear description, references the process, names contact channels and shows how users can get support.
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Accessibility as a legally required standard for millions of businesses under the EAA, WCAG and EU directive
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Optimised for keyboard navigation, contrasts, screen readers and other accessible features
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Supports all leading shop systems and CMS, custom development also possible
easyStatement supports the creation, maintenance and updating of the statement so it does not become outdated. This reduces consequences in case of violations and helps in communication with authorities and consumer enquiries.
For many businesses, accessibility in the online shop initially appears to be a purely technical matter. In practice, however, digital accessibility in the shop is a topic for the entire online presence: for content, texts, images, navigation, forms and processes in the shop. If you offer products online and provide services digitally, the obligation for accessibility in digital commerce applies directly to you.
The European Accessibility Act (EAA) defines products and services and sets the requirements from the EU directive. The compliance deadline of 28 June 2025 has made this obligation applicable across Europe.
People, Disabilities and Participation in Online Commerce
Accessibility is fundamentally about participation. People with disabilities should be able to buy products online and use services online without encountering barriers. This applies to people with visual impairments, motor disabilities, cognitive disabilities and temporary limitations. Millions of people are affected. When a shop is designed accessibly, access is open, usage is possible and navigation is operable. This also improves usability for users without disabilities.
SiteCockpit supports operators in enabling exactly this participation. The tools support teams across the business, in IT and in content management. They also help with describing problems, implementing measures and maintaining compliance with standards. Learn more in our success stories.
Who This Is Relevant For: Operators, Retailers, Businesses and Authorities
If you offer products online or provide services digitally, you are obligated as an operator. This applies to many online shops, web shops and other web-based applications targeting consumers. Retailers and businesses must not only design the visual appearance but also create content and texts that make digital accessibility in the shop truly work.
The background is the European Accessibility Act (EAA). The EAA describes which requirements apply and how the obligation is implemented across Europe. Authorities and market surveillance bodies can request evidence. Therefore, it makes sense not to postpone accessibility but to implement, test and document it now. This reduces risks in case of violations and protects against fines and warnings.
What You Should Do in Your Online Shop Now
If you operate online shops, you should establish accessibility as a recurring action in your shop processes. The EAA does not require perfection, but it requires that you identify barriers, consider accessibility requirements and systematically ensure compliance. For businesses, this means: check content and texts in your online presence, improve readability, keep font sizes adjustable, check contrasts and design navigation so that usage via keyboard and mouse remains possible.
SiteCockpit supports you in multiple ways: easyMonitoring supports the check, it supports the derivation of measures and easyStatement supports documentation for authorities. With easyVision, you immediately provide your visitors with accessible settings like contrasts, dyslexia-friendly fonts and keyboard navigation.
Even if you primarily sell B2B, you should clearly separate B2B and B2C and, when in doubt, check which type of services you provide. This helps to correctly classify exceptions. SiteCockpit provides the right tools so you can make accessibility requirements in your shop visible and identify barriers.
If you address this topic now, you reduce consequences in case of violations and minimise risks such as fines. The plan: check EAA requirements, run a check, implement measures, repeat tests and keep your statement up to date.
FAQ: Accessibility in Online Shops and the EAA
Digital accessibility in the shop means accessible content, operable functions, clear texts, appropriate contrasts and navigation that also works via keyboard and screen reader. This also includes meaningful ALT texts for product images and accessible forms in the checkout.
Next Step: Start Digital Accessibility in Your Shop
Start now with a check in SiteCockpit. You get results, actions and a process that makes accessibility in your online shop permanently available.