Accessible e-commerce: more revenue, more customers

In e-commerce, user-friendliness determines purchase or dropout. From 2025, the EAA will require shops to offer accessible services. Those who act now gain a competitive edge and strengthen customer trust.

Accessible online shop with SiteCockpit

Accessibility in e-commerce

The European Accessibility Act (EAA) applies to all online shops and marketplaces. Starting June 2025, shop pages, checkouts, product views, and customer accounts must be accessible. With SiteCockpit, you implement these requirements easily, efficiently, and legally – securing competitive advantages.

  • check Mandatory from June 2025 for online shops
  • check Applies to marketplaces, retailers, D2C brands
  • check Easily scalable implementation with SiteCockpit
E-commerce accessibility with SiteCockpit

What does digital accessibility mean?

Accessibility means: your online shop works for everyone. In e-commerce, this directly affects sales and customer satisfaction.

The requirements are based on the EU standard WCAG 2.2 (Level AA) – and are grouped into four core principles:

1. Perceivability

Product images, texts, prices – everything must be perceivable by everyone, e.g., clear contrasts, alt texts, scalable fonts

2. Operability

Ordering processes must work without a mouse, e.g., keyboard navigation, focus markers, large click areas

3. Understandability

Clear navigation and plain language – e.g., predictable click paths, simple wording, helpful error messages

4. Robustness

Shop must work on all devices and assistive technologies, e.g., screen reader compatibility, clean HTML, ARIA roles

check Shop and marketplace pages focused on end users
check From €2 million annual e-commerce revenue
check From 10 employees in the company

Inclusion as a revenue driver

Make your online shop successfully accessible

Digital accessibility. Easily implemented.

With SiteCockpit, you make your shop fit for everyone – fast, legally compliant, and customer-centric.

More customers. More sales.

Reach 10% more potential buyers with accessible offerings.

Integration without relaunch.

Easy integration into existing shop systems – no relaunch needed.

Build trust.

Accessibility directly enhances your brand image – and protects against legal warnings.

Accessibility: a competitive advantage for e-commerce

Online shops are under pressure: legal warnings, rising customer expectations, and regulatory requirements are increasing. Many shops lose customers because checkout, navigation, or product details are not accessible.

  • check Mandatory from June 28, 2025 (EAA) for online shops
  • check Risks: revenue loss, legal action, reputational damage
  • check Opportunity: broader reach, better conversion, legal security

At the same time, accessibility offers huge potential: new target groups, improved SEO performance, and a strong, future-proof brand image.

SiteCockpit identifies typical weaknesses and helps eliminate them – from unreadable pricing to inaccessible ordering processes.

Start now – before it becomes expensive. More reach, more revenue, more future-readiness.

SiteCockpit: your all-in-one solution for digital accessibility

SiteCockpit is the central platform for efficiently implementing all EAA requirements – modular, scalable, and system-independent.

Our packages and prices at a glance

Unlock the full potential of digital accessibility with our flexible, business-tailored packages and pricing.

Free

 
€0  / month
€0  / year
  • For small companies
  • Up to 2m €
  • Up to 9 employees
  • Up to 10.000 visitors
  • easyVision Widget
  • easyStatement
  • 5 Seiten Monitoring

Starter

 
€29  / month
€290  / year
  • 1 Domain
  • Up to 20.000 Sessions
  • 5.000 Pages
  • 2 Users
  • 25 Pages Monitoring
  • easyVision Widget
  • easyStatement

Pro

Our recommendation
€99  / month
€990  / year
  • 2 Domains
  • 100.000 Sessions
  • 25.000 Pages
  • 3 Users
  • 100 Pages Monitoring
  • easyVision Widget
  • easyStatement

Premium

 
€199  / month
€1,990  / year
  • 5 Domains
  • 500.000 Sessions
  • 100.000 Pages
  • 5 Users
  • 500 Pages Monitoring
  • easyVision Widget
  • easyStatement

Enterprise

 
By Request 
  • > 5 domains
  • > 500,000 sessions
  • > 100,000 pages
  • > 5 users
  • > 500 pages monitoring
  • SLA 99.8%
  • Key Account Manager

Easy integration with your shop system

Start now with a 30-day free trial and make your shop accessible today.

Any questions? We’re here to help.

Whether an initial consultation on the European Accessibility Act or concrete planning – we’re here for you. Start implementing the EAA today – with a partner who understands you.